Getting Your ATM/Debit Card
When you open a savings, checking or money market account, you can register for a Scottrade Bank ATM/debit card through Bank Online Apply. You can also request an ATM/debit card by logging in to your account, and visiting the Manage ATM/debit Card(s) page within the Banking tab. Once you submit your ATM/debit card request, your card will be sent to you in the mail.
How to Activate Your Scottrade ATM/Debit Card
To activate your Scottrade Bank ATM/debit card and choose your PIN, please call (866) 633-5293. If you're outside of the United States, please call toll free at (707) 248-5774. Once you've activated your card, the contact number on the back of your Scottrade Bank ATM/debit card can be used to reset your existing PIN or order a new PIN if you forget your current identification number.
Linking Other Eligible Bank Accounts to Your ATM/Debit Card
Once you have opened a bank account with a Scottrade Bank ATM/debit card, other eligible Scottrade Bank accounts can be linked to your original card. Simply visit the Manage ATM/Debit Card page within the Banking tab to select the eligible accounts you would like to link to your card.
Using Your Scottrade ATM/Debit Card
When you use your Scottrade Bank ATM/debit card at a domestic ATM, Scottrade Bank will reimburse you at the end of each month for any fees charged to your account by another domestic bank or Domestic ATM operator. For example, when you make an ATM transaction, you may receive a message such as "You will be charged $2.00 for this transaction. Proceed?" If you choose to proceed, your account will be debited the $2.00 charge initially, but Scottrade Bank will reimburse the sum total of your transaction charges at the end of the month.
There is a daily limit of $510 for ATM withdrawals and $2,500 for point of sale (POS) transactions.
How to Report a Lost or Stolen Card
To report a lost or stolen Scottrade Bank ATM/debit card, please call (800) 500-1044. You can also report your card lost or stolen, by visiting the Manage Your ATM/Debit Cards page within the Banking tab.
Call your local Scottrade team for other questions or concerns related to your ATM/debit card including disputed transactions and verifying any online information related to your Scottrade Bank account.
When you use a register or keypad to complete a purchase, choosing to debit the transaction will deduct the total directly from your checking account. A credit transaction is processed or routed through the Mastercard system and may not impact your account immediately. A credit transaction does not mean that your Scottrade Bank ATM/debit card is a credit card. You cannot borrow money against your account and transactions will only be authorized for amounts that can be covered by the available funds in your account.
Scottrade Bank does not issue a charge for cash withdrawals made at any domestic ATM. We will refund all reasonable cash withdrawal fees applied to your account by a domestic U.S. ATM at the end of each statement cycle. The rebate will appear as a lump-sum credit on the same statement that incurred the initial ATM fees. If you close your account before the end of the statement period, you will not receive a refund. Scottrade Bank makes its best effort to identify those ATM fees eligible for refund. In the event that you do not receive a refund, please contact your local Scottrade brokerage branch office. We reserve the right to terminate or limit reimbursements if we observe a pattern of fraud or abusive overuse, and to modify or discontinue the ATM fee refund program at any time.